Privacy Policy

Effective Date: 01 February 2025

Tenmud Investments (Pty) Ltd ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, services, and communications.

We may collect and process the following types of information:

1.1 Personal Information
Name and surname
Email address
Phone number
Company name
Job title
Physical or postal address
Any other information you provide when filling out forms, subscribing to our services, or contacting us

1.2 Non-Personal Information
Browser type and version
Device information (e.g., IP address, operating system, screen resolution)
Website usage data (e.g., pages visited, time spent, referral source)
Cookies and tracking technologies (see Section 6)

We use your personal information to:

Provide, manage, and improve our services
Respond to inquiries and communicate with you
Process transactions and project-related requests
Send updates, newsletters, and marketing communications (with your consent)
Improve our website functionality and user experience
Comply with legal and regulatory obligations

We do not sell or rent your personal information. However, we may share it with:

Service providers and business partners who assist in delivering our services (e.g., IT support, marketing agencies, payment processors)
Regulatory authorities if required by law, legal proceedings, or law enforcement requests
Third parties in the event of a business transfer, merger, or acquisition
All third parties we engage are required to adhere to strict confidentiality and data protection policies.

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, while we strive to protect your data, we cannot guarantee absolute security in all cases due to evolving cyber risks.

ou have the right to:

Access the personal data we hold about you
Correct or update inaccurate or incomplete information
Request deletion of your data under certain circumstances
Withdraw consent for marketing communications
Object to processing of your data based on legitimate interests
To exercise your rights, please contact us at info@tenmud.co.za

We use cookies to enhance your website experience. These cookies help us:

Analyze website traffic and user behavior
Improve navigation and content delivery
Remember user preferences
You can adjust your browser settings to block cookies, but doing so may affect your website experience.

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before sharing personal information.

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Any updates will be posted on this page with a revised "Effective Date."

For questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

Email: info@tenmud.co.za
Office Address:

Unit F3, 
Pinewood Office Park
33 Riley Street
Woodmead
Sandton
2191
Phone: +27 76 418 0732